shipping policy
Please note: orders cannot be changed or cancelled after checkout.
Standard Shipping
Orders take 1-3 business days to be processed, packaged, and shipped out. Shipping times are estimates based on the carrier.
If you need an order by a certain date, please email us before placing the order.
Expedited Shipping
Orders with expedited shipping (UPS next day air or 2nd day air only) that are placed before noon EST M-F will be processed and shipped the same day. Orders placed after noon EST will be shipped out the following business day.
We offer free economy shipping on all US orders over $300.
Essbe Jewelry Supply is not responsible for:
- Delays in USPS or UPS delivery times
- Lost, damaged, or marked delivered packages. To file a claim with USPS click here. To file a claim with UPS click here.
- International customs or duties charges
Insurance
We offer Route package protection as an insurance option on all packages. If your package has not arrived, you can file a claim with Route by clicking here.