This allows us to gather your business information because we only sell to businesses. We do not sell our products for retail on Essbe Jewelry Supply. If you are interested in purchasing retail from us please visit www.shopessbe.com.

Please email us at hello@essbejewelrysupply.com and we will update your account for you!

Orders take 1-3 business days to be processed, packaged, and shipped out. Shipping times are estimates based on the carrier.

If you need an order by a certain date, please email us before placing the order.

UPS Next Day Air: If order is placed by noon EST, all in-stock items will ship out same day Mon-Fri. If order is placed after noon, order will ship next business day. Please note that next day air does not always deliver on Saturdays so if you order on Friday, it is not guaranteed that you’ll get the order by Saturday.
This is the only service we guarantee to ship out same day!

UPS 2nd Day Air: This service is not offered in all areas because UPS ground will get there in 2 days depending on close you live to our Michigan HQ. Orders will be processed with our normal 1-3 business day processing time and delivered by UPS 2nd day air.
*If UPS fails to deliver within 2 days, you can file a claim with UPS.

USPS Priority Mail: A little quicker than standard ground, but USPS does not guarantee any time frames for this shipping method. Orders are processed with our normal 1-3 business day processing time.

UPS Ground/USPS Ground Advantage: This is our standard shipping with shipping times calculated when you checkout based on where you live. Orders are processed with our normal 1-3 business day processing time.

In-Store Pick Up: Not available

 *You must place an order online. You can not shop in person for Essbe Jewelry Supply products.

We offer Route package protection as an insurance option on all packages. If your package has not arrived, you can file a claim with Route by clicking here.

We require a signature of delivery on any order over $1,000 if Route Package Protection is not added.

Once Route Insurance is added, we can't remove it or refund the package protection.

Orders with expedited shipping (UPS next day air) that are placed before noon EST Monday - Friday all in-stock items will ship out same day. Orders placed after noon EST will be shipped out the following business day.

MOQ = minimum order quantity

This means that is the minimum amount of products you can order. For example: All of our chain require 3 feet per style minimum purchase. If you would like a chain sample, you can click here to purchase the chain at 4" length.

You just have to order 5 of any letters in any metal. The MOQ system automatically adds the 5 to the quantity for each individual item but you can adjust it!

As long as you have 5 letter charms of that style (i.e. mini letter connector), either metal, then you can place the order!

Yes we do! Please see the personalized bracelet listing. If you are interested in custom sizing, please reach out to us in regards to pricing.

Notes regarding custom orders:
- Please allow up to 2 weeks for the pieces to be created & sent
- All custom pieces are final sale
- Prices may vary. Please email hello@essbejewelrysupply.com for updated pricing

Please allow up to 2 weeks for the pieces to be created & sent

- All custom pieces are final sale

- Prices may vary. Please email hello@essbejewelrysupply.com for updated pricing

- We do not take responsibility for trademark infringement on personalized items. It is the customer's responsibility to research the pieces and ensure they meet requirements. If the item is found to be infringing, the customer is responsible for any and all legal fees. We will not be held responsible for any trademark infringement.

We try to get stock in before we run out, but that's not always perfect. If something is out stock, the best option is to sign up for notifications. As soon as the item is restocked, you'll be notified!

You must place an order online. You can not shop in person for Essbe Jewelry Supply products.

Once in a while we run sales with coupon codes. The discount can only be applied to your order at the time of checkout.

Orders cannot be changed or cancelled after checkout. If you would like to add more to your order, please email us at hello@essbejewelrysupply.com before placing a 2nd order!

All of our chains are tiered wholesale pricing. The more you purchase, the bigger a discount you receive on your chain order! We try to offer the most reasonable pricing we possibly can.

All sale items are final sale

No need to worry! We will keep and eye on the package and as soon as it is returned to us we will reach out to you.

In the event that your order is returned to Essbe Jewelry Supply due to incorrect address information, you will be responsible for the cost to ship the product back to you.