return policy
Returns
- Please log into your account by clicking here to start the returns process.
- Items must be sent back within 14 days of delivery date.
- Package must include order number and date.
- Items must be in original condition and packaging.
- All items must be packaged in a box or padded mailer to protect them.
- Some items such as chain footage or custom items cannot be returned. Those items are marked on the product page as final sale.
- Customer is responsible for return shipping.
- Please send returns that fit above qualifications to:
Essbe Jewelry Supply
Attn: Returns
333 S. Main Street
Rochester, MI 48307
Exclusions:
- Sale items and cut chain are final sale
Custom Pieces:
- Please allow up to 2 weeks for the pieces to be created & sent
- All custom pieces are final sale
- Prices may vary. Please email hello@essbejewelrysupply.com for updated pricing